24/7 Support

Quick Response

Contact Us

Get in touch with our team for support, sales, or partnership inquiries.

How Can We Help?

Choose the best way to reach us based on your needs

Technical Support

Get help with redirects, troubleshooting, and technical questions.

Sales & Pricing

Learn about our plans, pricing, and enterprise solutions.

Partnerships

Explore partnership opportunities and integrations.

Contact Information

Get In Touch

Email Support

General Support: support@quickleap.io
Sales Inquiries: sales@quickleap.io
Partnership: partnerships@quickleap.io
Privacy Questions: privacy@quickleap.io
Legal Matters: legal@quickleap.io

Response Times

Paid Plans: Within 4 hours (business days)
Free Plans: Within 24 hours (business days)
Enterprise: Within 1 hour (24/7)
Critical Issues: Immediate response for paid customers

Phone Support

Enterprise Customers: Dedicated phone line
Priority Support: Available for Pro+ plans
Business Hours: Monday-Friday, 9 AM - 6 PM PST
Emergency Line: 24/7 for enterprise customers

Office Locations

Headquarters

QuickLeap Inc.
123 Tech Street, Suite 100
San Francisco, CA 94105
United States

European Office

QuickLeap Europe
456 Innovation Avenue
Dublin, Ireland
D02 XY89

Business Hours

US Office: Monday-Friday, 9 AM - 6 PM PST
EU Office: Monday-Friday, 9 AM - 5 PM GMT
Support: 24/7 for enterprise customers
Sales: Monday-Friday, business hours

Support Options

Multiple ways to get the help you need

Self-Service Resources

Knowledge Base

Getting Started Guide: Step-by-step setup instructions
FAQ: Answers to common questions
Video Tutorials: Visual guides for complex tasks
API Documentation: Complete developer resources

Tools & Utilities

DNS Checker: Verify your DNS configuration
Redirect Tester: Test your redirects before going live
SSL Validator: Check SSL certificate status
Performance Monitor: Track redirect response times

Community

User Forum: Connect with other QuickLeap users
Feature Requests: Vote on upcoming features
Best Practices: Learn from community experts
Success Stories: See how others use QuickLeap

Premium Support

Priority Support

Faster Response Times: Get help within hours, not days
Expert Engineers: Direct access to technical specialists
Screen Sharing: Real-time troubleshooting sessions
Phone Support: Speak directly with our team

Enterprise Support

Dedicated Account Manager: Your personal point of contact
Custom Onboarding: Tailored setup and training
SLA Guarantees: Guaranteed response and resolution times
24/7 Availability: Round-the-clock support when you need it

Professional Services

Migration Assistance: Help moving from other platforms
Custom Integrations: Tailored API implementations
Training Sessions: Team training and best practices
Strategic Consulting: Optimize your redirect strategy

Frequently Asked Questions

Send Us a Message

Can't find what you're looking for? Send us a direct message.

Contact Form

For the fastest response, please use our support portal

Submit a Support Request

Visit our Support Portal to:

Submit detailed support tickets
Track the status of your requests
Access your support history
Upload files and screenshots

Quick Contact

For general inquiries, you can also reach us at:

Email: hello@quickleap.io
Twitter: @QuickLeapIO
LinkedIn: QuickLeap Inc.

Business Inquiries

For partnership, press, or business development:

Email: business@quickleap.io
Phone: Available upon request
LinkedIn: Connect with our team

We typically respond to all inquiries within 24 hours during business days.